Profile

Mr. Ken Waldhof

Manhattan College

Contact Details

Manhattan College
Ribbons

Manhattan College

Bio

Executive with a record of success creating and leading sales, service, conference and business operations to capture market share in Higher Ed and Retail industries. Demonstrated success building and enhancing operating efficiencies, client relationships, contract management & administration, and strategic planning. Hands-on manager and team player. Creative, conceptual leader with a history of motivating cross functional groups to achieve goals and objectives in fast-paced, hi-growth, and diverse environments. Accomplished, decisive and widely recognized for developing consumer awareness through insight, innovation and consumer focus. Extensive project management and improvement experience in a variety of disciplines ranging from IT to retail sales & service and Higher Ed business and service organizations. Extensive, diverse working knowledge of Higher Ed business, IT, Student Affairs and contract service operations.

Manhattan College
Director of Business & Conference Services

The City College of New York
Executive Director, Business & Auxiliary Services

St. John's University
Executive Director, Auxiliary Services

Executive Director Strategic Planning & New Business Development for newly acquired campuses in NYC and LI.

Director of Customer Service - Information Technology & Enrollment Management

Tourneau
National Service Director

Seaman Furniture Company
Director of Operations

Strengths & Specialties:
Strategic Planning & Project Management
Contract Management & negotiation
Business development
Marketing new and ongoing products, services and operations
Call Center design and management
Customer Service Operations
Retail Sales and Operations Management
Facility Services
Financial Management
Process Improvement - administration, sales & service
Dining Facility Design & Start-Up
Expense & Inventory Control
Not for Profit - Administrative Services and Operations Management
Student Affairs
Resident Housing