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I'm looking to collect real time data about student experiences with dining services and am considering installing a kiosk in the dining hall to supplement existing feedback methods (surveys, social media, email).  For context, much of the feedback that I have access to is first filtered by our contractor operator, so I am seeking ways to access real ... Read More

Does anyone know of a Food Service Consultant that can provide an Interim Food Service Manager/Director?  Please email me at acoker@ucmerced.edu so we can discuss. ------------------------------ Alan N Coker University of California - Merced AVC for Auxiliary Enterprises and Fiscal Innovation Merced, CA ------------------------------ Read More

Thanks for the feedback, Daniel.  We've been exploring a free play option as well.  I agree that it makes laundry frictionless plus helps forecast revenue. ------------------------------ Anthony Lugo Fashion Institute of Technology Director of Contracted Services New York NY United States ------------------------------ Read More

​Hi Jennifer, I have been happy with our consultant, Envision Strategies. Aaron ------------------------------ Aaron Neilson Director, Dining Services California State Polytechnic University - Pomona Pomona CA (909) 869-2788 apneilson@cpp.edu ----------------------------- ... Read More

​Hi Matthew, We post our policies online . Feel free to massage them to fit your needs. Here's a good example of one of our reserve policies . Aaron ------------------------------ Aaron Neilson Director, Dining Services California State Polytechnic University - Pomona Pomona CA ... Read More

​Hi All, Here's our commuter plans . Aaron ------------------------------ Aaron Neilson Director, Dining Services California State Polytechnic University - Pomona Pomona CA (909) 869-2788 apneilson@cpp.edu ------------------------------ Read More

​Hi All, We'll be presenting our POS evolution at C3X Orlando from Cal Poly Pomona , it might interest you. ------------------------------ Aaron Neilson Director, Dining Services California State Polytechnic University - Pomona Pomona CA (909) 869-2788 apneilson@cpp.edu --- ... Read More

I would encourage you to look at the included laundry programs that many campuses are running. Building the cost of laundry into rent removes the need for cards and or activation processes. It reduces maintenance calls and provides a more positive customer experience. The price is very modest and you can manage the revenue needs in a more predictable ... Read More

Ana, We are currently a CBORD campus and looking to upgrade our current POS system as well. We recently had the CBORD team on campus to discuss what our options are and pitfalls to avoid as we prepare for a transition. We are in the process of getting Blackboard on campus for a presentation since it appears we are essentially purchasing a brand new ... Read More

Good afternoon, We are reviewing our housing appeals protocol and would like to know how others have operationalized this process. We're specifically wanting to know the following:     1.  Do you have a formal appeals process?  If so, is it posted online or in the residents contract?     2.  How are appeals submitted?  Is there a form (paper or online)? ... Read More