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Hi All!  Sorry for the delay - Attached you will find the presentations from the Emerging Professionals Academy! Please use this Lounge group to continue conversations. Hope everyone had a great summer and is geared up for the school year. Take Care! ------------------------------ Jacquelyn Wright NACAS Education Richmond VA United States ------- ... Read More

​We ran a "hybrid" bookstore model offering books in the physical store and also ran an online store with Akademos. We captured a commission from Akademos and only allowed returns in the bookstore with proof of course drop. Akademos handled the details with rental/returns, we improved student satisfaction, lowered cost for students and were able to ... Read More

Instacart has just launched in Winchester.  Has anyone had any experience with this? Our Campus Mail just received an entire order (full of frozen/refrigerated items), but this will present a problem, as they have no where to store if the student doesn't answer their phone call.  Has anyone created a policy for this?  Any advice or ideas are greatly ... Read More

​Hi Raymond! It appears that you have Follett running your bookstore; I worked for them for a decade, and they usually have a robust selection of rentals available for students.  With regard to your question, did you mean outside of Guildford College's contract with them? I work for an institutionally owned and operated store now, and our rentals ... Read More

Hi Folks I hope everyone made it home safely from Anaheim. I thought I would share a possible keynote speaker that cam highly recommended by a colleague. His name is Jason Dorsey and he speaks on the Gen Z and Millennials. here is his website and bio information. Dave https://jasondorsey.com/ ------------------------------ David Smith Fanshawe College ... Read More

We just launched ours in Summer 2019. I am sure a few of us could talk to you on the phone about our process sometime after the school year kicks off. A couple things: Challenges: access codes Wins: strong student support Pitfalls: publishers talking to faculty We are in-house and explored outsourcing without much success. We have ... Read More

Can anyone recommend documented best practice models to roll-out low cost rental textbooks to the entire student body? Interested in accumulating data points re: wins, challenges, inhouse v outsourced, pitfalls, estimated student costs, and other areas I may not have considered. Are consortium solutions available to leverage buying power to reduce ... Read More

Interested in getting information on anyone's experience using a prescription vending machine (InstyMeds is one) either in your student health center or elsewhere on campus.  Who is your vendor and experience working with them, benefits to students, cost effectiveness in delivering service, accuracy in dispensing, etc.   Feel free to respond directly ... Read More

Hi Becky - you should check out SwipeHunger.org - we work with them on our campus and they do a great job. I can share more specifics off-line next week when things lighten up a bit, but I'll share that they do lots of the work, including partnering with a food service provider if you have one.  Just need to frame the "how" and the "what" with them... ... Read More

Hey Andrew! That's definitely a great question and I'm happy to lend some support. We recently held a webinar around best practices of developing and operating an on-campus hotel and that the recording be a useful resource to leverage. Beyond that, the presenter of that session expressed that he is always willing and happy to assist answering these ... Read More