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Hello; Has anyone done a bus study to see what the pros and cons are to rent a bus for the athletic teams to use during the seasons verses leasing one for the institution? Any best practices, studies, analysis etc is greatly appreciated.   Thanks ------------------------------ Eric Macharia Valparaiso University Associate Director of Administration ... Read More

This is a big question and works differently depending on university size and upper organization. For our smaller university, I have physically centralized the services offered through auxiliary. We oversee Campus Store, Coffee Kiosk, Parking, Copy Center, Mailroom and a few other small "junk drawer" items like Lost & Found & Visitor Check-in. By making ... Read More

​Our card system is embedded in out Wellness Center so students can get card services during hours of operation of that building.  Housing, dining, scheduling, and card services work together for Conference Services.  Housing (particularly our RA's) tends to be our "secret shoppers" for dining services and I always look to those students to help me ... Read More

Tony - that's a big question with lots of possibilities!  Even so, it's an important one.  When I was AVP at University of Michigan we implemented some significant organizational change (reorganization) intended to better serve people, give more opportunities to talent, become more efficient, and improve synergy.  The following NACAS Case Study might ... Read More

Tony, great question.  I consider one of my prime responsibilities to be creating synergy among auxiliary and business services to improve effectiveness.  While there is much room to improve, I see a few connectors that have contributed to this goal.  The first is marketing.  One of the most unifying exercises is how do we present our message to students ... Read More

Hi Tony, Thanks for using the Lounge and for asking a great question! One great tool I recommend looking into is the new NACAS Marketplace . This newly introduced benefit comes with six distinct tools that are designed to help you find institutions and professionals who fit a similar profile to yours, among other things. Check out the Marketplace ... Read More

Hello Everyone, I'd like to know if any of you have organized your auxiliary departments in a way that promotes synergy and efficiency.  At Wheaton our auxiliaries include Housing, Dining, Bookstore, Conference Services, Scheduling Services, Post Office and Public Safety.  With the exception of Conference Services partnering with Dining and Scheduling, ... Read More

Other than switching to another title or going 100% digital (if possible) is the only way to avoid the consignment rentals. Jeremy Johnson Executive Director p: 470-578-3936 | f : 470-578-9332 e: jjohn446@kennesaw.edu w: CampusServices.kennesaw.edu ... Read More

Is anyone not offering the consignment rental for Pearson, McGraw Hill and Elsevier?  And if so, what are you doing instead? Thank you, ------------------------------ Ray Karasek Community College of Rhode Island Aux Services Business Director Warwick RI United States ------------------------------ Read More

We do allow 18-wheelers on campus - and they are here for deliveries each day. When we know something is coming - like a large furniture delivery - we work with the shipper to let them know the challenges of delivering to an urban environment with a 53 foot truck with a large sleeper cab. many of our daily deliveries are in smaller trucks - pup's or ... Read More