• 1.  Housing Appeals

    Posted 11 days ago
    Good afternoon, We are reviewing our housing appeals protocol and would like to know how others have operationalized this process.
    We're specifically wanting to know the following:

        1.  Do you have a formal appeals process?  If so, is it posted online or in the residents contract?
        2.  How are appeals submitted?  Is there a form (paper or online)?
        3.  Who reviews and makes the determination on the appeal?  If a team, who is the team comprised of?
        4.  Do you have a process where a denied appeal can be escalated?
        5.  Would you be willing to share your policy or policy statement regarding appeals.

    Thanks, G.

    Gheretta Harris, CASP
    Associate Vice President
    Auxiliary Enterprises | Ferris State University
    420 Oak Street | PRK 151 | Big Rapids, MI  49307
    t. (231) 591-3975 | e.

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