Student ID location

  • 1.  Student ID location

    Posted 11-28-2018 15:37
    Our school is looking for an alternate and centrally located office for students to request and obtain replacement IDs.The current location is our Access Control Office, way off the beaten track, and there has been discussion that the campus store or mail services take on the responsibility. Who handles this procedure on your campus? The IDs are currently used for dining services, library and accessing the exterior doors of the residence halls.


    Liz Brace | Director of Auxiliary Services
    Warren Wilson College
    CPO 6343
    PO Box 9000
    Asheville, NC 28815-9000
    (828) 771-2012 office

  • 2.  RE: Student ID location

    Posted 11-29-2018 08:54

    Hello Liz,

    We have our camera set up in Students Accounts.  We charge a fee ($15.00) for a replacement card, so it seemed like a good spot for them to get their ID card.  Plus, when they are here for their orientation, they receive their ID card and their bill, if they have a balance.



    Sally Wiatrowski
    Georgetown College
    AVP for Auxiliary Services
    Georgetown KY
    United States

  • 3.  RE: Student ID location

    Posted 11-30-2018 08:25

    Hi Liz,

    We have three offices for our ID Card Services operation. Our main office has three production stations and the staff there also handles Dining Plans.

    Office #2 is shared with Parking Services (one production station) but located within our Barnes and Nobles store.

    Office #3 is just ID cards (one production station).


    Hope this helps!





    Joe Russo
    Director, Campus Services

    Drexel University
    3210 Chestnut Street
    Suite 119
    Philadelphia, PA 19104
    Tel: 215.571.3507

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  • 4.  RE: Student ID location

    Posted 12-03-2018 08:20

    We've been quite a few places in the last few years.  We spent over a decade in our own office in the Student Center.


    In 2012 we moved to being collocated with the Bookstore so that we could reduce our overhead by having the  Bookstore employees take care of much of the day-to-day ID card activities (deposits, replacements, new cards, etc.)


    When our bookstore was outsourced last spring we moved the office to our Wellness Center (gym) and their desk managers took over those day-to-day activities. This has worked very well as that facility is open 7 days a week, from early until late, so students do like that a lot.




    Traci Morris
    Campus Coordinator for Card and Client Services

    Rambler Services
    Shepherd University Wellness Center
    PO Box 5000
    Shepherdstown, WV  25443-5000



  • 5.  RE: Student ID location

    Posted 12-03-2018 12:26

    My I ask what ID system everyone uses?  We are looking at perhaps "CardSmith"


    Susan Layton

    Associate Vice President | Auxiliary & Business Services

    3333 Regis Blvd., Denver, CO 80221  (MH 137, Mail Stop I-3)

    P 303-458-1638| E


  • 6.  RE: Student ID location

    Posted 12-04-2018 08:46

    We've used Atrium since 2013.  It's worked well for us. For historical reasons we do not have it directly integrated with our access control systems, but it has very robust functionality and great customer service.


    Traci Morris
    Campus Coordinator for Card and Client Services

    Rambler Services
    Shepherd University Wellness Center
    PO Box 5000
    Shepherdstown, WV  25443-5000



  • 7.  RE: Student ID location

    Posted 11-30-2018 12:42



    My security department is in charge of all aspects of access control and issuance of ID cards so at both of our campuses the cards are issued at the security department. On our main campus security is 24 hours a day so a student/staff can always get a new ID.  We do not charge for lost IDs so we don't have to worry about payment.  Our security department is very visible near the main entrance on campus and conveniently located for students.  We are getting ready to make our ID cards more broadly used, (declining balance, roll call...) but security will remain in charge of the issuance of them. 


    Jim Herrington

    Director of Campus Operations




    1750 Independence Ave, Kansas City, MO 64106

    t. 816-654-7916


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