I'd like to chat with anyone who runs a student computer repair helpdesk at their institution. We have one specifically tasked with supporting students who are residents of our on-campus Housing and I'd love to compare notes and get some ideas about what other folks are doing.
As a broader question for the group, do you have some kind of student-focused computer helpdesk on campus that handles hardware repair or is it strictly a software desk (answering questions, setting up accounts, etc). Is this run through your central IT group or through a division of Auxiliaries?
Hello to all the great folks I met at NACAS West this last month.
DAVID CAMDEN-BRITTON, '02 Director of Business Technologies AUXILIARY SERVICES BIZTECH firstname.lastname@example.org auxiliaries.uidaho.edu/resnet/ 208-885-5002 875 PERIMETER DR MS2010 | MOSCOW ID 83844-2010