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Student computer repair helpdesks

  • 1.  Student computer repair helpdesks

    Posted 20 days ago

    Colleagues,

    I'd like to chat with anyone who runs a student computer repair helpdesk at their institution. We have one specifically tasked with supporting students who are residents of our on-campus Housing and I'd love to compare notes and get some ideas about what other folks are doing.

     

    As a broader question for the group, do you have some kind of student-focused computer helpdesk on campus that handles hardware repair or is it strictly a software desk (answering questions, setting up accounts, etc). Is this run through your central IT group or through a division of Auxiliaries?

     

    Hello to all the great folks I met at NACAS West this last month.

     

    DAVID CAMDEN-BRITTON, '02
    Director of Business Technologies

    AUXILIARY SERVICES BIZTECH
    davidcb@uidaho.edu

    auxiliaries.uidaho.edu/resnet/

    208-885-5002

    875 PERIMETER DR MS2010  |  MOSCOW ID 83844-2010

     

    University of Idaho