• 1.  Housing Appeals

    Posted 09-12-2018 12:24
    Good afternoon, We are reviewing our housing appeals protocol and would like to know how others have operationalized this process.
    We're specifically wanting to know the following:

        1.  Do you have a formal appeals process?  If so, is it posted online or in the residents contract?
        2.  How are appeals submitted?  Is there a form (paper or online)?
        3.  Who reviews and makes the determination on the appeal?  If a team, who is the team comprised of?
        4.  Do you have a process where a denied appeal can be escalated?
        5.  Would you be willing to share your policy or policy statement regarding appeals.

    Thanks, G.

    Gheretta Harris, CASP
    Associate Vice President
    Auxiliary Enterprises | Ferris State University
    420 Oak Street | PRK 151 | Big Rapids, MI  49307
    t. (231) 591-3975 | e.

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