Conference Custodial/ Housekeeping Operations

  • 1.  Conference Custodial/ Housekeeping Operations

    Posted 11-14-2018 16:37

    I am looking for insight and information regarding custodial services for conferences.  Currently, we utilize our campus' custodial third party company to prepare guest rooms for our conference attendees and we are exploring other options for this service.  I would like to hear how the "housekeeping" services are administered on other campuses for their conferences.  Does anyone contract out a different company to service just conferences specifically?  If you do utilize your campus' custodial company for conferences can you describe your processes and their effectiveness?

    I am also wondering about what is provided in the guest room for the attendees for linens.  All suggestions and feedback on your experiences would be greatly appreciated.

    Thank you.

    Cortney Cottman
    Conference Specialist
    Colorado College

  • 2.  RE: Conference Custodial/ Housekeeping Operations

    Posted 11-15-2018 08:40
    We do not outsource our custodial services and our custodial staff do clean rooms for our summer groups. They deep clean each residence hall room between end of spring semester and beginning of the next fall semester while also doing what we call a turn around service between each summer conference group.
    We provide a pillow with a cover and a blanket in each room. If a group chooses to rent additional linens we can place those linens in each guests room or hand them out at registration (it is the groups choice).

    Please let me know if you have additional questions.

    Cheryl Montgomery

    Cheryl Armstrong Montgomery
    Eastern Mennonite University
    Director of Auxiliary Services
    Harrisonburg VA
    United States